Last Updated: January 15, 2026
At tokeqq, we recognize that privacy is fundamental to building trust with our players. This Privacy Policy ("Policy") describes how tokeqq ("we", "us", "our", "Company") collects, uses, stores, shares, and protects personal information obtained from users ("you", "your", "User", "Player") of our online gaming platform located at https://tokeqq.cam (the "Platform" or "Service").
This Policy applies to all visitors, registered users, and former users of the Platform. By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, you must immediately discontinue use of the Platform.
Your Privacy Rights: You have the right to access, correct, delete, or restrict the processing of your personal data. You may exercise these rights by contacting our Data Protection Officer at [email protected] with "Privacy Request" in the subject line.
When you register for an account, use our Service, or contact customer support, we collect personal information that you voluntarily provide, including but not limited to:
When you access or use the Platform, we automatically collect certain technical and usage information through cookies, log files, and similar tracking technologies:
We may receive information about you from third-party sources including:
tokeqq uses collected personal information for the following purposes:
tokeqq does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
We engage trusted third-party service providers to perform functions on our behalf, including:
These service providers are bound by strict confidentiality obligations and are permitted to use your information only as necessary to provide services to us, not for their own purposes.
We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to:
In the event of a merger, acquisition, corporate restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on the Platform before your information becomes subject to a different privacy policy.
We may share your information with third parties when you have explicitly consented to such sharing, for example, if you participate in a co-branded promotion with a partner company.
tokeqq implements comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Important Notice: While we employ industry-leading security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge that you provide information at your own risk. You are responsible for maintaining the confidentiality of your account credentials.
tokeqq retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 5 years | Legal compliance, dispute resolution |
| Transaction Records | 7 years from transaction date | Financial regulations, tax requirements |
| KYC/Verification Documents | 5 years after account closure | AML/KYC regulatory requirements |
| Gaming History | 5 years from bet placement | Dispute resolution, regulatory audit |
| Marketing Communications | Until opt-out or 2 years of inactivity | Consent management |
| Technical Logs | 90 days | Security monitoring, troubleshooting |
When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention schedule. Anonymized data (data that cannot be traced back to an individual) may be retained indefinitely for statistical and analytical purposes.
Depending on your jurisdiction, you may have the following rights regarding your personal information:
You have the right to request a copy of all personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of your verified request.
If you believe any personal information we hold about you is inaccurate or incomplete, you have the right to request correction or completion. You can update most information directly through your account settings.
You may request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent. However, we may be required to retain certain information to comply with legal obligations or resolve disputes.
You have the right to request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
You have the right to receive your personal information in a portable format and transmit it to another service provider where technically feasible.
You may object to processing of your personal information for direct marketing purposes at any time by clicking "unsubscribe" in marketing emails or contacting customer support. You may also object to processing based on legitimate interests.
Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before withdrawal.
If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Exercising Your Rights: To exercise any of these rights, please contact our Data Protection Officer at [email protected] with "Privacy Rights Request" in the subject line. Include your full name, account username (if applicable), and detailed description of your request. We may request additional information to verify your identity before processing your request.
tokeqq uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform, analyze usage, and deliver personalized content:
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, disabling essential cookies may prevent you from using certain features of the Platform. You can manage cookie preferences through your browser settings or by contacting us.
The Platform may contain links to third-party websites, services, or applications (such as payment processors or social media platforms). tokeqq is not responsible for the privacy practices or content of these third parties. This Privacy Policy applies only to information collected by tokeqq. We encourage you to review the privacy policies of any third-party sites you visit.
The Platform is intended exclusively for individuals aged 21 and older. tokeqq does not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from someone under 21, we will take immediate steps to delete such information and terminate the account. If you believe we have collected information from a minor, please contact us immediately at [email protected].
tokeqq reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated to users via email or prominent notice on the Platform at least 30 days prior to the effective date. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: [email protected]
Subject Line: "Privacy Inquiry" or "Privacy Rights Request"
We will respond to all inquiries within 48 hours during business days and will make every effort to address your concerns promptly and thoroughly.
Last Updated: January 15, 2026
Version 2.1
All personal information is encrypted using bank-grade 256-bit SSL technology both in transit and at rest.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
You have full control over your data with rights to access, correct, delete, and restrict processing.
Our data practices comply with international privacy standards and Indonesian data protection requirements.
Our Data Protection team is here to help. Contact us anytime to discuss your privacy concerns or exercise your data rights.